Frequently Asked Questions
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1. Receive a ‘free quote online’ or have a short phone call with a representative.
2. Once you accept the quote, we will provide free shipping label(s) for UPS or USPS.
3. You pack the items and take them to the carrier.
4. Once the items are received by us, we will send payment within 2 business days.
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If we contacted you first about an item you had for sale, it means we would like to buy it for the price that you had it listed! We just need a few pieces of information in order to organize shipping and payment.
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We can pay with any of the following: Check, PayPal, Venmo, Zelle, Square, and more.
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Once we receive the items, we will send payment within 2 business days (Monday through Friday).
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We will strive to pay the full amount quoted. In cases where items arrive in significantly worse condition than expected, we may lower our offer. If we cannot come to an agreement, the item(s) will be shipped back to you.
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In some cases we will buy non-working electronics. Some may have useful parts that we will salvage and pay for anyways!
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We recommend that you re-use used boxes and packing materials. However, if you don’t have any, we can compensate you if you buy it. Please let us know before you pay for such things, as we may be able to help lower the cost. We can pay for boxes, packing material, and other related expenses.